People and Culture Manager Global (PH) Remote - Dayshift

ZigZag is looking for a People and Culture Manager to join our team!

About our client
Our client builds shipping that is good for the world. They help small businesses thrive by making parcel delivery simple, reliable and affordable. They’re a B Corp and the first 100% carbon neutral delivery service in Australia, Canada, and the United States, where they harness major courier networks to create a delivery service that levels the playing field for small businesses.


They envision a world where small businesses can compete on a level playing field with the big man. Our client is a fast-growing business with bold ambitions and big dreams.


In the last few years, they’ve made huge strides towards their goal of becoming the largest SMB eCommerce courier in the world, moving from a single country operation in Australia to successful launch and operation in the US and Canada. They’ve also launched major partnerships with Vestiaire Collective, eBay, Shopify and, Etsy too!

But most importantly, they’re a bunch of good people doing good work. Wanna join us?


About the role
They’re looking for an outstanding people person to hit the ground running on HR business partnership for their global team


As they continue to grow as a global team, your purpose is to improve/ensure organizational compliance with global HR regulations, manage global payroll operations and reporting, support People Business Partnering initiatives, and assist in Employee Relations and Employee Experience efforts. As a key People & Culture team member, you’ll contribute to operational activities, programs, and projects that make our client a place where people can do their best work.

What you’ll do

Ensuring adherence to employment laws and regulations
Mitigating legal risks by staying updated on compliance standards
Acting as a subject matter expert and trusted advisor to managers on People/compliance-related issues
Fostering positive employee relations and resolve conflicts effectively
Contributing to talent management initiatives to attract and retain top talent
Ensuring payroll accuracy and compliance with legal and regulatory requirements
Maintaining confidentiality of payroll information and protect employee privacy
Addressing payroll discrepancies and implement corrective actions as needed

What you’ll need
You are an expert in global HR compliance and payroll operations with exceptional analytical skills. You are adept at navigating complex systems and encouraging the support of your stakeholders to tackle compliance challenges together.

In addition, you are someone who:

Has a strong background in HR compliance regulations and global payroll management, particularly in complying with Australian legislation
Navigates complex HRIS systems and payroll software
Communicates compliance policies and payroll procedures effectively
Focuses on accuracy in payroll processing and compliance documentation
Identifies the root causes of compliance issues and implements corrective actions
Stays organized and meets compliance deadlines independently
Collaborates with cross-functional teams and stakeholders to streamline organizational compliance efficiency
Provides guidance and support to junior team members or leaders in navigating People/compliance issues
Seeks legal guidance when interpreting complex regulations, and has a professional network or access to forums to seek advice on compliance challenges
Leverages technical support for troubleshooting or implementing systems
You must also have:

10 years of progressive experience in HR/People & Culture teams, preferably with global exposure to business partnering, payroll, and compliance activities
What we’re offering

15 days of paid holidays
15 days of sick leave
Birthday day leave
Night Differential pay as applicable
HMO on Day 1 + 1 free dependent
Internet allowance
Coffee allowance
Wellness Allowance
Remote work allowance
Fun Budget to celebrate events
Working with an awesome team :)

What matters to our client
They believe that their culture is one of their most important assets. They have 5 key values that they look for in every member of their team.

Humble - They put others first. They embrace and seek feedback from others
Honest - They speak gently but frankly. They take ownership of their mistakes and speak the truth
Happy - They enjoy the journey. They are optimistic and find opportunities in all things
Hungry - They aspire to make a difference. They aim high, step out of our comfort zones, and tackle the hard problems
High-Performing - They relentlessly deliver. They know the goal and work fearlessly towards it.

Legally, they need you to know this:
They are an equal opportunity employer and value diversity. They do not discriminate on the basis of race, religion, colour, national origin, orientation, marital status, veteran or disability status.


But it’s important to our client that you know this:

They strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. They are working hard to increase the diversity of their team wherever they can and they actively encourage everyone to consider becoming a part of it.

If you want to be a part of something remarkable then they’re excited to hear from you.