Technical Service Supervisor

Position/Job Title: TECHNICAL SERVICE SUPERVISOR
Department: Technical Department
Reports to: General Manager & President
Work Location: LAGUNA (Landayan)
Work Schedule: 48 hours work schedule (Monday to Friday, and Saturday half-day work)

KNOWLEDGE, SKILLS, AND CAPABILITY:
• Biomedical Engineer or ECE or Electro Mechanical.
• Knowledgeable in Hemodialysis machines.
• Must possess good verbal and written communication skills.
• Must be organized and disciplined.

JOB SUMMARY:
• The TSS is responsible for providing strategic leadership for the company by
working with the warehouse and technicians.
• This Job Summary is not an exclusive summary of the scope of the employee's
work.

DUTIES/ RESPONSIBILITIES:
• Manage Technicians of the company: Plan, develop, organize,
implement, direct and evaluate the organization's fiscal function and performance.
• Prepare the weekly schedule of Technicians.
• Monitor the technician’s daily activity and prepare weekly summary of all
Technician's output with analysis whether their man hours are maximized.
• Set weekly meeting with technicians and ensure that the General Manager is
informed by furnishing a weekly minute of meeting to be discussed also with the
GM after the weekly meeting to thresh out all issues.
• Study and familiarize with the operations of but not limited to: 2008K and 4008A
/4008S Series of Fresenius Machines for the company's operations and All
Equipment that will be used by the sister company.
• Sales / Marketing of services.
• Plan and propose to Management for approval any appropriate technical training
and development for Technicians.
• Handle and facilitate approval of Job Orders prior to service execution by the
Technicians
• Will check all machines and all its accessories for delivery prior to release from
the warehouse.
• Will ensure timely preparation of all machines and its accessories for delivery.
• Will develop and prepare needed SOPs and Forms related to the Job of Technicians. • Will ensure that Drafted SOP’s/ Forms are properly routed for management approval.
• Will prepare needed documents and compliance certificates of the machine’s prior
delivery.
• Attends to all other work designated to him/her by the immediate superior/department
head and by the management.
• The duties and responsibilities enumerated above are not exclusive of any other duties and responsibilities that BEI may see fit to designate or assign to the employee concerned.
• The duties and responsibilities may be revised from time to time in accordance with the exigencies of the service.