IT Manager

Managed network and system performance, conducting troubleshooting, security
patching, and maintenance.
 Oversaw IT Department operations and training.
 Demonstrated familiarity with latest hardware, software and networking technology.
 Developed and implemented measures and procedures to protect IT systems from cyber
threats and data breaches.
 Communicated with executive team and CEO to maximize development efficiencies and
resolve technology issues.
 Conferred with executives to advise and plan for short-term and long-term IT system
upgrade needs.
 Collaborated with other departments to help meet IT needs and properly integrate and
secure systems.
 Customized and repaired technology based on staff requests.
 Assisted in development of long-term strategies to grow department and resources.
 Worked closely with management teams to plan, develop and execute technical
strategies aligned to client’s vison.
 Supported implementation of warehouse management system software applications to
enable centralized management of tasks.
 Led and assisted technical upgrade projects for clients by working and coordinating with
consultants and developers for integrations.
 Identified computer hardware and network system issues, performing troubleshooting
techniques for remediation.
 Analyzed network security and current infrastructure to assess areas un need of
improvement an develop solutions.
 Played key role in on-going network design, re-evaluation and optimization to keep pace
with company growth.
 In charge of gathering and consolidating inventory and stock information from all stores
company-wide, both for new deliveries and for stock transfers between stores.
 In charge of POS management, including input/encoding and adjustments/corrections in
inventory information in the POS, all troubleshooting issues in the system and in the
machine.