Engineering and Service Manager - Cebu Based

ENGINEERING & SERVICE MANAGER - CEBU BASED
JOB SUMMARY: Responsible for the overall operations of the Engineering Department in
Cebu branch office.

Prepares summary of parts sales forecasts for the division.
Engineering Graduate, preferably a licensed Mechanical Engineer
With at least 10 years managerial experience in HVAC, general equipment maintenance, and
warranty management
Knowledgeable in kitchen, laundry equipment, & air-conditioning
With at least five (5) years' experience as a Manager
With experience in after sales service, parts sales, managing targets, contract negotiation,
inventory forecasting, and accounts receivable management
With good customer service, negotiation, and presentation skills
High proficiency in MS Office especially in MS Excel.
DUTIES AND RESPONSIBILITIES
Organizes, plans and coordinates all after sales activities of the department.
Maintains close liaison with customers and suppliers.

JOB SUMMARY: Responsible for monitoring the daily activities in the Engineering
Department; directly involved in implementing guidelines for service transaction, office
management and other related matters in coordination with the Engineering & Service Senior
Manager.
Negotiates service contracts.
Updates management on the progress of escalated service activities and acquires
1
Prepares and/or reviews costing and selling prices to maximize contribution and win biddings.
Manages the credit and collection activities of the department. Ensures that Ars are paid
Recruits and assigns enough qualified personnel to adequately cover customer service
Works hand in hand with customer’s installation and maintenance engineers until every major
Provides the necessary personality in closing or finalizing sales negotiations and contracts.