Team Leader/Process Documentation Specialist

Job Description:
Team lead
Documentation of processes and procedures as required by the client.
Perform process walk-through.
Responsible for training new Virtual Assistants on tasks assigned by the clients.
Create training programs to address skill gaps in employees.

Requirements:
Proven experience as a team leader, trainer and creating process documents or a similar position.
Excellent interpersonal and communication skills.
Ability to identify gaps in skills.
Good understanding of various teaching methodologies and tools
Excellent organizational skills.
Proficient in MS Office, especially PowerPoint.
Critical-thinker and problem-solver

Benefits:
Additional leave
Company events
Gym membership
Health insurance
Opportunities for promotion
Pay raise
Promotion to permanent employee

Schedule:
8 hour shift
Day shift
Monday to Friday