Call Center Agent Lexxus Medicare Member Account - Bridgetowne

Bridgetowne Quezon, Quezon

Posted yesterday

Company:: Metacom
Company Description:: Metacom was founded to offer consulting services, IT-enabled assistance, and business process outsourcing alternatives that are personalized to suit the unique needs of our customers. We are offering people excellent and interesting work opportunities they need for competent development in the BPO Sector.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 50

Job Description

Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Customer Service Representative. They will join our team in Quezon City - Bridgetown.

Your Key Responsibilities

Provide exceptional customer service to Lexxus Medicare Member clients
Handle inquiries, resolve complaints, and assist with account-related concerns
Maintain accurate records and ensure timely follow-up on customer issues

Needed Qualifications

College Graduates with or without experience
You should have completed two years in College. You should also have six months of customer service experience and one year of BPO experience.
Excellent English communication skills
Basic knowledge of MS Office

Perks You'll Enjoy Upon Hire:

18k basic pay + 4k premium allowance + 1k flex fund allowance Other benefits:
20% Night differential
HMO coverage for employees upon Day 1 and HMO dependent upon certification
Life and Accident Insurance
Annual increase based on performance
13 and 14th month Pay

Ready to Elevate Your Career?
If you're a dedicated professional ready for a new challenge, we invite you to be part of our team. Hit the "Apply Now" button.