Call Center Agent Travel GDS Account - Bridgetowne

Bridgetowne Quezon, Quezon

Posted more than 30 days ago

Company:: Metacom
Company Description:: Metacom was founded to offer consulting services, IT-enabled assistance, and business process outsourcing alternatives that are personalized to suit the unique needs of our customers. We are offering people excellent and interesting work opportunities they need for competent development in the BPO Sector.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 50

Job Description

Are you a dedicated professional with a passion for customer service? Are you well-versed in the use of GDS (Global Distribution System) and have prior experience in the Travel industry? If so, we have an exciting opportunity for you as a Customer Service Representative within our Travel Account. Join our team at our office in Quezon City and embark on a rewarding career in the world of travel and customer service.

Job Responsibilities:

Provide courteous, efficient, and accurate assistance to customers seeking information, reservations, ticketing, and solutions for their travel-related queries and concerns.
Utilize Global Distribution Systems (GDS) to make reservations, book flights, hotels, and other travel arrangements while adhering to company and airline policies.
Create, modify, and manage travel itineraries for clients, ensuring accuracy and timely updates as per their requests.

Key Qualifications:

College graduate
Experience with GDS (Global Distribution System) is essential, with a focus on Corporate Travel within the last 6 months prior to applying.
Minimum of 1 year of GDS experience, preferably in a BPO, Travel Account, or Travel Agency setting.

What’s In It For You?

Competitive Salary: Earn between PHP 23,000 to PHP 26,000.
Health Coverage: Comprehensive health insurance and HMO.
Paid Training: Enhance your skills with paid training.
Financial Security: Retirement and provident funds.
Wellness: Access to fitness memberships.

Join our team and unlock the door to competitive compensation, comprehensive benefits, and unparalleled professional growth as a Customer Service Representative in our Travel Account. This is an extraordinary opportunity to apply your GDS expertise and travel industry knowledge while providing consistently convincing and exceptional customer experiences.