CyberArk Operations Engineer (Junior)

Key Responsibilities:
• Deploy, configure and maintain CyberArk solutions to secure privileged accounts and credentials for on-premise and cloud environments.
• Monitor CyberArk system performance, health, and availability to prevent/resolve issues proactively.
• Troubleshoot any configuration issues and collaborate with other IT teams for resolution.
• Develop and implement security policies, best practices, and procedures for CyberArk operations.
• Participate in IT projects and initiatives as a CyberArk subject matter expert, ensuring the proper use of privileged access management (PAM) tools.
• Review and address failed password rotations.
• Address stale accounts.
• Participate in Disaster Recovery exercises.
• Maintain CyberArk documentation, including runbooks, standard operating procedures (SOPs), and user guides.
• Review and recommend CyberArk software patches, upgrades, and enhancements.
• Communicate effectively with both technical and non-technical stakeholders, including senior management.

Qualifications:
• Bachelor's degree in Computer Science, Information Technology, or equivalent experience
• Atleast 1-2 years of experience in deploying, configuring and maintaining CyberArk solutions, including CyberArk PAS (Privileged Access Security)
• Experience with various CyberArk products and modules such as AIM, PSM, PVWA, and CPM.
• Solid knowledge of Unix/Linux and Windows operating systems.
• Strong understanding of network and security concepts, protocols, and tools.
• Excellent analytical and problem-solving skills
• Proven experience in managing multiple projects, tasks, and priorities in a fast-paced environment
• Excellent communication, collaboration, and interpersonal skills
• Possess relevant CyberArk certifications ((e.g., CyberArk Defender, CyberArk Sentry, etc.)