Client Relations Manager - Mandarin Speaking

1. Fluent in Mandarin, with commendable oral skills, and a proficiency in English to cater to a diverse client.
2. Mastery in Mandarin communication, ensuring seamless interactions with our Mandarin-speaking client.
3. Cultivate and nurture enduring relationships with an elite client understanding and anticipating their preferences for tailor-made service experiences.
4. Provide a gracious reception to clients upon their arrival, embodying the luxury and exclusivity of Luo City Spa Club.
5. Address client inquiries with elegance and efficiency ensuring solutions are aligned with our brand's high standards.
6. Serve as the linchpin for clients during their visit, guaranteeing every aspect of their journey is flawless and exceeds their expectations.
7. Maintain an expert-level acquaintance with our service offerings, advising clients with insights that enhance their experience.
8. Collaborate with service and hospitality teams to ensure a cohesive and exceptional service delivery.
9. A track record in luxury client relations or high-end hospitality, with a flair for exceeding the expectations of a discerning clientele.
10. Innate interpersonal skills, with the ability to foster connections and instill a sense of belonging and exclusivity among clients.
11. A genuine enthusiasm for delivering exemplary service within the luxury wellness and lifestyle sector.
12. Flexible availability, including weekends and holidays, to align with our clientele’s needs.