Customer Service Representative (Healthcare Project based)
Ortigas, Pasig, National Capital Region
Posted more than 30 days ago
- Company:
- VISAYA
- Company Description:
- Empowering Growth with Global Talent and Global Excellence Welcome to VISAYA KPO, where global talent and excellence unite, empowering growth and fostering enduring partnerships.
- Contract Type:
- Contract
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
- The customer service support representative is responsible for the following tasks:- Perform outbound physician office/facilities scheduling to retrieve medical records for various purposes such as Medical Record Review and Medical Abstraction.
- Take in calls, resolve/assist concerns; transfer calls if needed.
Qualification
- At least 2 Years in College
- At least 6 months of experience in Inbound/Outbound/Customer Service/Back Office in a BPO setting
- Excellent communication skills
- Customer service knowledge
- Must be willing to work onsite in Bacolod