Enrollment & Billing Associate

SMOOTHMOVES INC is currently seeking an Enrollment & Billing Associate to join our team. As an Enrollment & Billing Associate, you will play a crucial role in managing and coordinating the enrollment and billing processes for our customers and clients.
In this role, you will be responsible for maintaining accurate and up-to-date customer and client enrollment information, processing enrollment applications, and ensuring timely and accurate billing for our services. You will work closely with our sales team to onboard new customers, resolve any enrollment or billing issues, and provide exceptional customer service.

Responsibilities

Manage and maintain customer and client enrollment information database
Process enrollment applications and ensure accuracy and completeness of information
Coordinate with sales team to onboard new customers and resolve any enrollment issues
Generate and send invoices to customers and clients
Follow up on unpaid invoices and resolve billing discrepancies
Provide exceptional customer service and support for enrollment and billing-related inquiries
Collaborate with cross-functional teams to streamline enrollment and billing processes

Requirements

Bachelor's degree in Business Administration or related field
Minimum of 1 years of experience in enrollment and billing preferably with related experience in insurance industry
Strong attention to detail and accuracyExcellent organizational and time management skills
Proficient in using billing software and MS Office applications
Exceptional customer service and communication skills
Ability to work independently and in a team environment
Knowledge of healthcare insurance industry is a plus