Service Advisor

Cabuyao City, Laguna

Posted more than 30 days ago


Company:: Pioneer Truck Parts & Equipment Corp.
Company Description:: Pioneer Truck Parts & Equipment Corporation is a company based in Cabuyao City Laguna, Philippines, specializing in truck accessories and services. Services and Products: We operate as a truck accessories store and offer a wide range of parts suitable for any truck, regardless of brand, type, or age. Our extensive range includes over 80,000 parts that satisfy the highest quality standards. We are associated with well-known names in the industry, including TRP, PNW Systems, JOST, Kenworth, DAF, and Paccar Parts. Pioneer Truck Parts & Equipment Corporation operates an 8,000-square meter covered truck repair and maintenance yard in Cabuyao, Laguna, where we handle repairs and remodeling in-house, from bumper to bumper.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 3

Job Description

Service Advisor is primarily responsible in the estimation cost analysis of automotive repairs and routine maintenance. Through effective communication with customers, the SA determines the services necessary, predicts the time needed for completion and stays in constant communication with the customer during the repair process.

• Responsible in effective handling of customer complaints on services through extensive investigation
• Courteously greet customers and determine nature of customer’s request
• Answers promptly variety of questions related to truck repairs and servicing
• Explain labor and parts estimates
• Explain to client’s truck problems and the repairs done on their vehicles
• Track progress on customer’s vehicles repair, and keep customers updates
• Prepare repair orders and customer bill, ensuring that final charges correlate to quotes
• Maintain all required logs and records of service department activities
• Perform other tasks that may be assigned from time to time