Assistant Supervisor

-Manage, train, and monitor team members and team leads.
-Direct and assign employees as needed to ensure all aspects of quality product or service delivery.
-Monitor employee compliance with operational standards, along with other department and company policies and practices.
-Manage and make appropriate adjustments to staffing levels, inventory levels, and production cost control.
-Complete weekly inventory as needed.
-Reinforce customer service standards and ensure all employees are focused on always serving the customer.
-Assist in administrative duties including maintenance of files, records, and all required documentation.
-Manage departmental budgets or specific budget line items; review and approve purchases as needed.
-Monitor equipment and purchase of materials to meet demands of location, shift, or season.
-Immediately and respectfully respond to guest requests; report guest complaints to immediate supervisor and assists in resolving such complaints.
-Establish performance goals according to company philosophy for employees’ assigned role.
Perform personnel management functions that include hiring, terminating, maintaining discipline, administering performance reviews and wage changes.
-Review sales reports, production reports, department expenses, labor costs, associate attendance reports, and other reports and documents related to company operations.
-Review and make changes to personnel assignments with managers and supervisors to ensure that the best employees are in each position.
Make recommendations to manager according to production/service needs and production sales plans.
-Coordinate workflow between departments and work areas.
-Review budgetary variances and discrepancies with each department manager or supervisor in assigned group.
-Review accounts receivable and assist with collection as assigned by location manager.