GDS Expert - Assign Cebu

Cebu City, Cebu

Posted 9 days ago


Company:: Neksjob Philippines
Company Description:: ABOUT US Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology. WHAT WE DO Recruitment Process Outsourcing We take pride in delivering highly efficient candidates at a fast-paced resource recruiting guaranteed one time deployment. Complete your team of experts now! Staffing We dedicate our company in finding only the highest caliber of team that can deliver all the requirements for your project. Web Design & Software Development Our team not only brings life to websites but also is capable of delivering specific requirements accordingly.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 10

Job Description

Corporate Travel Account
Salary Package: PHP28000/month

As a Call Center Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

Your day-to-day in a nutshell
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

Ideal candidates for the role:

- Has at least 2 years of GDS experience (Amadeus, Apollo, Sabre or Worldspan ONLY ) + Any of these non-negotiable requirements:

o 1 year of Flight Reservation Experience
o 2 years of Airline GDS Experience
o 1 yr of International Booking Experience
o 2 Yrs Corporate Or Leisure Travel Industry Experience
o 2 Yrs Customer Sales and Service Experience

- Candidates must be amenable to work in Cebu City
- Candidates must be amenable to work in shifting schedules
- Above-average communication skills in English are required
- Can start immediately