IT Sales

As an IT sales professional, you'll need to:
Responsibilities:
gain an understanding of customers' specific business needs and apply product knowledge to meet them
ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them
identify and develop new business through networking and follow-up courtesy calls
prepare and deliver presentations and demonstrations of software to customers
market and promote a portfolio of products by writing and designing sales literature and attending industry events
maintain awareness and keep abreast of constantly changing software and hardware systems and peripherals
provide technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale
advise on software features and how they can be applied to assist in a variety of contexts such as accounting, manufacturing or other specialist areas
meet sales targets set by managers and contribute to team targets
network with existing customers in order to maintain links and promote additional products and upgrades
handle hardware or software problems and faults, referring on to specialist technical colleagues where appropriate
contribute to team or progress meetings to update and inform colleagues.
Qualifications:
a good level of technical understanding, with enthusiasm for new technology and its commercial uses - though having technical skills before you start isn't essential
self-motivation and a competitive, results-driven attitude
ability to work well under pressure
confident presentation skills and a professional telephone manner
time-management skills and the ability to prioritize your workload
ability to pay attention to detail
articulate, persuasive and influential verbal communication skills
ability to work well in teams
an up-to-date working knowledge of the industry