Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...

Oversee and track accounts to ensure logistics operations align with customer needs and expectations. Keep precise and comprehensive records of all shipping activities, including customs documentation, billing, and compliance. Address and resolve issues such as...

Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling. Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints. Accurately record and update patient details in...

Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...

Address customer questions, concerns, and complaints efficiently, escalating issues as needed for prompt resolution. Accurately record and update customer interactions, transactions, and order details in the system. Stay informed about company policies, procedures, and services...

Respond to customer questions about account balances, transactions, and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial...

About the Role We are looking for an experienced Collections Quality Analyst to help ensure that our collection calls and processes meet high standards of compliance, accuracy, and customer service. In this role, you will...

About the Role We are looking for an experienced Collections Trainer who is passionate about developing people and helping them succeed. In this role, you will design and deliver training programs that build skills in...

We're Hiring: Customer Service Representative Location: Cebu IT Park (All processes are virtual) Employment Type: Full-time Salary Package: Up to ₱25,000 plus incentives, HMO, and night differential Open to: Newbies and Tenured Applicants Job Overview:...

Metacom is urgently hiring a CSR for a healthcare account in Cebu City. On-site Shifting Schedule Qualification: At least high school graduate With or without BPO experience Willing to work on-site Excellent English communication skills...

Metacom is urgently hiring a CSR for an e-commerce account. Blended account (Call, email and Chat support) Qualification: At least high school graduate (With 1 month BPO experience) College graduate (With or without BPO experience)...

Easy, no-hassle and Fast One-day Hiring process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Sites! This is for urgent hiring, don’t miss this...