Interact with customers via online chat platforms, addressing their inquiries and delivering prompt, accurate information. Refer unresolved concerns to the relevant department or supervisor, following company guidelines. Keep current with company products, services, policies, and...

-Responsible for world-class customer assistance by responding to product and service inquiries within service level. -Meets client expectations by gathering facts, identifying symptoms, evaluating and analyzing needs, and following quality guidelines. -Helps consumers via a...

Interact with customers via online chat platforms, addressing their inquiries and delivering prompt, accurate information. Refer unresolved concerns to the relevant department or supervisor, following company guidelines. Keep current with company products, services, policies, and...

Respond to customer questions about account balances, transactions, and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial...

WORKFORCE SUPERVISOR (Onsite | Night Shift) We are seeking a skilled Workforce Supervisor to join our team. Position: Workforce Supervisor Location: Pasig Shift: Night Shift Salary: Up to PHP 45,000–50,000 Qualifications: Tenured Senior WFM Analyst...

WE’RE HIRING: WORKFORCE MANAGER (Onsite | Night Shift) We are looking for an experienced Workforce Management professional to join our growing team. Position: Workforce Manager Location: Makati Shift: Night Shift Salary: Up to PHP 85,000–90,000...

Respond to customer questions about account balances, transactions, and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial...

Role Description The Collection QA monitors, evaluates, and helps improving the quality of collection calls and processes. This role helps collection team members to adhere to company policies, regulatory requirements, and customer service standards, while...

Respond to customer questions about account balances, transactions, and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial...

Respond to customer questions about account balances, transactions, and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial...

Handle incoming customer calls related to ticket inquiries, reservations, and cancellations. Guide customers through the online ticketing system and troubleshoot any technical issues. Forward complex or unresolved concerns to the relevant department or supervisor for...

Job Responsibilities: The Tele sales Supervisor will be responsible for supporting the Tele sales Manager in managing the daily operations of the Tele sales Team to meet sales targets and in line with the Company’s...