RESPONSIBILITIES: Act as the first point of contact for the business, addressing inquiries from clients, partners, and the public with professionalism and courtesy. Provide callers and visitors with detailed information about the business’s products, services,...

RESPONSIBILITIES: Call the maximum number of leads/prospects to schedule appointments with clients. Conduct lead follow-ups and nurtures until appointments are set. Respond to inbound calls, text messages, and emails from prospects. Follow scripts to deliver...

Responsibilities: Offers outstanding customer service Interprets and analyzes client inquiries swiftly to determine clients’ needs Pays attention to customers’ interests and displays sympathy Satisfies clients’ needs by adhering to laid down procedures, policies, and practices...

Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...

Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...

Handle incoming customer calls related to ticket inquiries, reservations, and cancellations. Guide customers through the online ticketing system and troubleshoot any technical issues. Forward complex or unresolved concerns to the relevant department or supervisor for...

Offer precise information and support on account management, game features, technical concerns, and billing inquiries. Guide customers through troubleshooting steps and deliver effective solutions for technical problems. Help customers with account-related matters such as password...

Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...

Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...

Handle incoming customer calls related to ticket inquiries, reservations, and cancellations. Guide customers through the online ticketing system and troubleshoot any technical issues. Forward complex or unresolved concerns to the relevant department or supervisor for...