Handle customer inquiries through email, chat, or other communication channels as needed. Help customers adjust or cancel reservations while adhering to hotel policies. Identify and resolve reservation issues, including overbookings, incorrect charges, or booking modifications....

Handle incoming customer calls related to ticket inquiries, reservations, and cancellations. Guide customers through the online ticketing system and troubleshoot any technical issues. Forward complex or unresolved concerns to the relevant department or supervisor for...

Relevant work experience of at least 10 years in the travel industry. Working knowledge of flight reservation systems, hotel reservations and online booking tools. Possesses a wide network of contacts in the travel industry including...

JOB TITLE:  MICE MANAGER JOB RANK:  MANAGERIAL  Objective of Hiring a MICE MANAGER: To plan, lead, organize and manage the operations of the MICE team. The team handles group travel requirements of client accounts, requirements...

MICE refers to Meetings, Incentives, Conventions and Events. It is an acronym used in the travel management industry. QUALIFICATIONS: • Relevant work experience of at least 10 years in the travel industry. • Working knowledge...

QUALIFICATIONS: elevant work experience of at least 10 years in the travel industry. Working knowledge of flight reservation systems, hotel reservations and online booking tools. Possesses a wide network of contacts in the travel industry...

QUALIFICATIONS: Relevant work experience of at least 10 years in the travel industry. Working knowledge of flight reservation systems, hotel reservations and online booking tools. Possesses a wide network of contacts in the travel industry...

Job Summary As a Reservation Agent, you will be responsible for assisting customers with their travel plans, hotel reservations, and providing exceptional customer service. Duties: - Handle incoming reservation inquiries via phone, email, or online...

JOB TITLE:  MICE MANAGER JOB RANK:  MANAGERIAL  Objective of Hiring a MICE MANAGER: To plan, lead, organize and manage the operations of the MICE team. The team handles group travel requirements of client accounts, requirements...