Quality analyst Full Time Contract Job Vacancies in Call Center / Customer Service

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25 - 28 of 28 Quality analyst Full Time Contract Job Vacancies in Call Center / Customer Service

BPO Quality Analyst - Healthcare
02/12/2024
Salary 35.000,00 ₱ Monthly
Cebu City, Cebu
Tasq Staffing Solutions
1. Must have 2-4 years of handling healthcare account. 2. At least 1 year of QA or TL experience 3. Accepts 2nd year college undergraduates 4. Must be willing to...
BPO QA Manager
29/11/2024
Salary 68.000,00 ₱ Monthly
Cebu City, Cebu
Tasq Staffing Solutions
QA Manager | Cebu | Onsite Responsibilities: - Manage a team of 15-20 quality analysts. - Monitor agents for compliance with established processes, policies and guidelines. - Work with the...
BPO Service Desk Quality Analyst
21/11/2024
Salary 40.000,00 ₱ Monthly
Quezon City, National Capital Region
Tasq Staffing Solutions
Key Skills: Provide detailed feedback to Service Desk representatives based on monitored interactions. Coach representatives on areas for improvement and best practices to enhance customer satisfaction. Analyze data and metrics...
Quality Analyst
21/11/2024
Salary 35.000,00 ₱ Monthly
Taguig, National Capital Region
Tasq Staffing Solutions
* Execute Transaction and call monitoring in line with agreed service quality plan. * Provide coaching and feedback to agents. * Perform RCAs and report findings to Operations to develop...
Quality Assurance Analyst
25/10/2024
Salary 35.000,00 ₱ Monthly
Cebu, Cebu
Neksjob Philippines
Responsibilities: - Monitors calls and provide feedback to agents - Partner with the training team in providing feedback that would improve overall quality of performance - Participates in call calibrations,...