Eastwood Job Portal
What You Will Do: Assist Customers: Help clients with inquiries, account information, and transaction processing via phone, chat, or email. Resolve Issues: Address customer concerns and resolve problems by following standard procedures. Maintain Records: Accurately...
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M & J Solutions Provider Inc.
Schedule: Shifting/Graveyard Work Setup: Onsite Salary: 29k - 33k Must have: -At least 18 months BPO experience (12+ months in IT Helpdesk/Service Desk) -Strong problem-solving skills -Great communication skills -Completed at least 1st year of...
STACKph GDV Business Services CO.
We are recruiting for the position of Customer Service Representative Location: SM City Clark Angeles Pampanga Virtual Process | Onsite Process | OTP Process Salary: Up to ₱ 27,000 + Incentives + Night Diff +...
We are recruiting for the position of Customer Service Representative - Financial Tech Account Virtual Process | Onsite Process | On The Phone Process Sites Location: - Cebu IT Park Requirements: - At least HS...
BPO Telesys Hub
Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...
Respond to customer calls, emails, and chats for technical support. Diagnose and resolve hardware, software, and network issues. Inform customers about product features and limitations. Share knowledge to enhance team performance and customer experience. Adhere...
Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling. Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints. Accurately record and update patient details in...
Respond to customer questions, concerns, and complaints promptly and professionally. Help customers with order placement, returns, and exchanges. Forward complex issues to the relevant departments when needed. Provide product recommendations tailored to customers' needs and...
Help customers with the claims process, including submitting claims and giving updates on their status. Clarify billing procedures, payment methods, and policy renewal details for customers. Make sure all customer interactions follow industry regulations and...
Oversee and track accounts to ensure logistics operations align with customer needs and expectations. Keep precise and comprehensive records of all shipping activities, including customs documentation, billing, and compliance. Address and resolve issues such as...
Demonstrate professionalism and patience when interacting with customers. Address customer inquiries, concerns, and issues by offering precise and helpful information. Keep thorough records of customer interactions, including call logs and any follow-up actions. Follow all...
