About the job CS - Center of Excellence Manager (BGC Taguig) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities and exposure to multiple accounts...

Respond to customer questions and offer precise details about products, services, and promotions. Assess customer needs and suggest suitable products or services to fulfill them. Oversee and maintain customer accounts to uncover potential sales opportunities...

Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling. Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints. Accurately record and update patient details in...

Oversee and track accounts to ensure logistics operations align with customer needs and expectations. Keep precise and comprehensive records of all shipping activities, including customs documentation, billing, and compliance. Address and resolve issues such as...

Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling. Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints. Accurately record and update patient details in...

Handle incoming customer calls related to ticket inquiries, reservations, and cancellations. Guide customers through the online ticketing system and troubleshoot any technical issues. Forward complex or unresolved concerns to the relevant department or supervisor for...

Support customers with account-related questions, such as billing, technical issues, product details, and service requests. Diagnose, address, and resolve customer concerns using available tools and resources. Report recurring issues and recommend enhancements to improve the...

Great Passion. Great vision. Great People. Be an iOPEXian today! We are looking for awesome professionals who wants to join our #iopexhappyatwork team! • Document Specialist Healthcare (US Non-Voice Account) | At least 6 months...

Join our awesome #iopexhappy@work team! What you'll be doing • Review user-generated content across various online platforms and identify any inappropriate, harmful or policy-violating material • Take appropriate actions to remove, flag or escalate content...

Manage hotel bookings, customer inquiries, and cancellations for guests and partners. Offer precise details on room availability, pricing, amenities, and policies. Process reservations efficiently and without errors. Address customer concerns and escalate more complex issues...

POSITION TITLE: Inside Sales Representative (BPO) WORK LOCATION: Taguig WORK SETUP: Onsite WORK SCHEDULE: Night Shift QUALIFICATIONS: -B2B sales experience preferred -Fluent in written and verbal English with a neutral accent for clear communication with...

Job Title: CS - Center of Excellence Manager Work Set-up: On-site in BGC Taguig Schedule: Shifting schedules Role Requirements: ● Bachelor's Degree ● At least 5 years of leadership experience in BPO handling customer service...