Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...

Respond to customer questions about account balances, transactions, and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial...

For regular employees, we offer an industry-leading benefits package that includes: • Competitive Salary • 13th Month Pay • HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave • Opportunity for rapid...

WE’RE HIRING! | ALABANG SITE Join our growing team as a Customer Service Representative TELCO | CHAT ACCOUNT EARN UP TO ₱20,000 – ₱24,000! NO BPO Experience? NO Problem! Fresh grads and career shifters are...

ALORICA ALABANG IS HIRING FOR NEW YEAR'S 2025 Start the year strong with a job that fits your goals! We're looking for passionate individuals to join our Customer Service and Tech Support teams. POSITIONS AVAILABLE:...

Are you a recent graduate eager to jumpstart your career in a dynamic and fast-paced environment? We’re looking for customer-focused individuals to join our growing call center team! No prior experience required — just a...

Qualifications: • Senior High School Graduates (new curriculum) • Completed Second Year College, no back subjects (old curriculum) • Good English oral communication skills. • BPO experience is preferred but not required. LOB: Retail Account...

Qualifications The candidate must have: ● at least two (2) years telemarketing and phone sales experience ; ● a competitive communicative competence; ● experience using CRM/Sales software preferred; ● strong sense of commitment to the...

Job Title: Assistant Manager, Workforce/Team Lead, WFM Work setup: Hybrid setup in MOA, Pasay Shift Schedule: Night shift/shifting Qualifications: • At least 2 years completed in college • 2 to 3 years Assistant Manager/Lead Assistant...

ALORICA PHILIPPINES – MASS HIRING THIS 2025 NOW HIRING: Customer Service Representatives – No Experience Needed Message from John Christopher Briagas – Alorica Training Supervisor for 15 Years | Employee ID: 3780271 This is your...

About the job: WFM RTA (Alabang) | Onsite Responsibilities: Regularly performs volume and performance analysis and proactively communicate possible impacts to business Supports management with all necessary reports and planning models to facilitate the process...

We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Respond to customer questions,...