Location:
Muntinlupa, National Capital Region
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Junior High School
Salary:
28.000,00 ₱ /
Monthly
Job Description
Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency.
When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience.
Recognize opportunities to retain customers by presenting alternative solutions, promoting special offers, or recommending service upgrades tailored to their needs.
Follow all regulatory and company policies related to customer privacy, data security, and compliance requirements.
When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience.
Recognize opportunities to retain customers by presenting alternative solutions, promoting special offers, or recommending service upgrades tailored to their needs.
Follow all regulatory and company policies related to customer privacy, data security, and compliance requirements.
Number of vacancies:
100
Company Description
Telesys is a consulting and BPO company in Manila. As a result, we provide customized IT-enabled services and contact center solutions tailored to meet business needs. Moreover, our commitment to excellence drives us to deliver cost-effective, professional support. In addition, with a strong presence across Metro Manila, we provide top-tier support while also fostering a dynamic, growth-oriented workplace.
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