Respond to customer questions, concerns, and complaints promptly and professionally. Help customers with order placement, returns, and exchanges. Forward complex issues to the relevant departments when needed. Provide product recommendations tailored to customers' needs and...

Manage hotel bookings, customer inquiries, and cancellations for guests and partners. Offer precise details on room availability, pricing, amenities, and policies. Process reservations efficiently and without errors. Address customer concerns and escalate more complex issues...

Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...

Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...

Respond to customer questions about account balances, transactions, and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial...

For regular employees, we offer an industry-leading benefits package that includes: • Competitive Salary • 13th Month Pay • HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave • Opportunity for rapid...

WE’RE HIRING! | ALABANG SITE Join our growing team as a Customer Service Representative TELCO | CHAT ACCOUNT EARN UP TO ₱20,000 – ₱24,000! NO BPO Experience? NO Problem! Fresh grads and career shifters are...

ALORICA ALABANG IS HIRING FOR NEW YEAR'S 2025 Start the year strong with a job that fits your goals! We're looking for passionate individuals to join our Customer Service and Tech Support teams. POSITIONS AVAILABLE:...

Are you a recent graduate eager to jumpstart your career in a dynamic and fast-paced environment? We’re looking for customer-focused individuals to join our growing call center team! No prior experience required — just a...

Qualifications: • Senior High School Graduates (new curriculum) • Completed Second Year College, no back subjects (old curriculum) • Good English oral communication skills. • BPO experience is preferred but not required. LOB: Retail Account...

Qualifications The candidate must have: ● at least two (2) years telemarketing and phone sales experience ; ● a competitive communicative competence; ● experience using CRM/Sales software preferred; ● strong sense of commitment to the...

Job Title: Assistant Manager, Workforce/Team Lead, WFM Work setup: Hybrid setup in MOA, Pasay Shift Schedule: Night shift/shifting Qualifications: • At least 2 years completed in college • 2 to 3 years Assistant Manager/Lead Assistant...