Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...

Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...

Respond to customer questions and offer precise details about products, services, and promotions. Assess customer needs and suggest suitable products or services to fulfill them. Oversee and maintain customer accounts to uncover potential sales opportunities...

Quickly respond to customer inquiries through phone, chat, or email. Familiar with shopping platforms such as Amazon, eBay, Lazada, Rakuten, and others. Monitor shipments and provide customers with delivery status updates. Handle returns, exchanges, and...

Address customer questions, concerns, and complaints efficiently, escalating issues as needed for prompt resolution. Accurately record and update customer interactions, transactions, and order details in the system. Stay informed about company policies, procedures, and services...

Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling. Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints. Accurately record and update patient details in...

Respond to customer calls, emails, and chats for technical support. Diagnose and resolve hardware, software, and network issues. Inform customers about product features and limitations. Share knowledge to enhance team performance and customer experience. Adhere...

Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...

We're looking for Customer Service Representatives to be part of our growing team! Whether you're a fresh grad or experienced in BPO, this is your chance to step up your career! Available Positions & Qualifications:...

For regular employees, we offer an industry-leading benefits package that includes: • Competitive Salary • 13th Month Pay • HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave • Opportunity for rapid...

What You Will Do: • Respond to customer inquiries via phone, email, or chat promptly and professionally. • Provide accurate information about products, services, and company policies. • Resolve customer complaints and issues efficiently, ensuring...

What You Will Do: • Respond to customer inquiries via phone, email, or chat promptly and professionally. • Provide accurate information about products, services, and company policies. • Resolve customer complaints and issues efficiently, ensuring...