Location:
Mandaluyong, National Capital Region
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Junior High School
Salary:
28.000,00 ₱ /
Monthly
Job Description
Quickly respond to customer inquiries through phone, chat, or email.
Familiar with shopping platforms such as Amazon, eBay, Lazada, Rakuten, and others.
Monitor shipments and provide customers with delivery status updates.
Handle returns, exchanges, and refunds in accordance with company policies.
Assist with basic issues, including account login difficulties, payment errors, and navigation concerns.
Accurately record customer interactions and updates in the CRM system.
Familiar with shopping platforms such as Amazon, eBay, Lazada, Rakuten, and others.
Monitor shipments and provide customers with delivery status updates.
Handle returns, exchanges, and refunds in accordance with company policies.
Assist with basic issues, including account login difficulties, payment errors, and navigation concerns.
Accurately record customer interactions and updates in the CRM system.
Number of vacancies:
100
Company Description
Telesys Business Process Outsourcing, a Philippines-based customer contact management provider, offers professional and cost-effective contact center solutions for every business type.
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