Handle and oversee customer inquiries, such as refunds, adjustments, and follow-ups. Verify, store, and retrieve necessary documents as required. Ensure the accuracy and quality of completed tasks to uphold standards. Recognize opportunities for process improvement...

Respond to customer calls, emails, and chats for technical support. Diagnose and resolve hardware, software, and network issues. Inform customers about product features and limitations. Share knowledge to enhance team performance and customer experience. Adhere...

Help customers with the claims process, including submitting claims and giving updates on their status. Clarify billing procedures, payment methods, and policy renewal details for customers. Make sure all customer interactions follow industry regulations and...

Help customers with the claims process, including submitting claims and giving updates on their status. Clarify billing procedures, payment methods, and policy renewal details for customers. Make sure all customer interactions follow industry regulations and...

Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...

We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Respond to customer questions...

Qualifications: 1 year BPO Experience (you know the drill) High School Graduate (Old Curriculum) or ALS Amenable for onsite interview and onsite work setup Competitive Salary – Up to 28K Exciting 30K Sign-On Bonus Flexible...