Respond to customer calls, emails, and chats for technical support. Diagnose and resolve hardware, software, and network issues. Inform customers about product features and limitations. Share knowledge to enhance team performance and customer experience. Adhere...

Help customers with the claims process, including submitting claims and giving updates on their status. Clarify billing procedures, payment methods, and policy renewal details for customers. Make sure all customer interactions follow industry regulations and...

Help customers with the claims process, including submitting claims and giving updates on their status. Clarify billing procedures, payment methods, and policy renewal details for customers. Make sure all customer interactions follow industry regulations and...

Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...

Responsibilities: Set-up social media Business Pages (Facebook, Instagram, Twitter, Youtube, TikTok, LinkedIn, etc). Community Management. Scheduling posts. Responding to messages and comments. Content planning. Create content plans or calendar to drive engagement and promote online...

Requirements: Must be social media savvy. Must be up to date with the latest social media trends. Has excellent written and verbal English communication skills. Can use basic design software. Responsibilities: Set-up social media Business...

100% Work From Home | Available for FULL TIME & PART TIME RESPONSIBILITIES: Accountable for real-time reporting and diagnosing trends on key performance metrics. Generating daily to weekly and monthly to yearly KPI reports. Ensuring...

100% Work From Home | Available for FULL TIME & PART TIME RESPONSIBILITIES: Accountable for real-time reporting and diagnosing trends on key performance metrics. Generating daily to weekly and monthly to yearly KPI reports. Ensuring...

CYBERBACKER offers a variety of job opportunities in various fields and business departments that could be a perfect fit for your skills and qualifications. Cyberbacker allows you to work from home, free from traffic, and...

We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Respond to customer questions...

100% Work From Home | Available for FULL TIME | PART TIME RESPONSIBILITIES: Transcription Preparing paperwork Scheduling of consultation with clients Preparing and emailing weekly reports Updating virtual files Build ongoing task list Oversee administrative...

Responsibilities: Handling employee complaints, conflicts, and grievances in accordance with company policies and Philippine labor laws. Conduct impartial investigations related to workplace issues, harassment, and disciplinary matters, ensuring timely resolutions. Assist in policy development and...