Human resource Job Vacancies in Call Center / Customer Service

Operations Supervisor - BPO

05/07/2025

Salary ₱60,000.00 Monthly

Taguig, National Capital Region

RSD Human Resources Management Consultancy

An Operations Supervisor is responsible for overseeing daily operations, managing a team, and ensuring adherence to processes and standards to meet or exceed service and quality standards. This includes managing staff, monitoring performance, and driving...

Training Manager

05/07/2025

Salary ₱95,000.00 Monthly

Cebu, Cebu

RSD Human Resource Management Consultancy

Minimum of 2 years as Training Manager in BPO Industry. Manage process trainers, Assistant Manager, and Lead Assistant Managers aligned to the process. The job focuses on coaching and mentoring process trainers, Assistant Manager, Lead...

Real Time Analyst

05/07/2025

Salary ₱32,000.00 Monthly

Pasay, National Capital Region

RSD Human Resource Management Consultancy

Minimum of 2-3 years experience as a WFM RTA Knowledge in the use of WFM Tools - Nice IEX, CMS Avaya Experience in handling a voice LOB is preferred Must be willing to work onsite...

Capacity Planner - BPO

05/07/2025

Salary ₱45,000.00 Monthly

Pasay, National Capital Region

RSD Human Resources Management Consultancy

A Capacity Planner, a company that offers Workforce Enablement Solutions, would focus on analyzing and managing capacity to ensure the company has the right resources to meet customer demand. This involves forecasting, planning, and optimizing...

Real Time Analyst

05/07/2025

Salary ₱33,000.00 Monthly

Alabang, National Capital Region

RSD Human Resource Management Consultancy

Qualifications: - At least 1 year RTA experience under BPO - Experienced in WFM tools: NICE IEX, CMS Avaya, eWFM - Willing to start ASAP - Willing to work on site

Real Time Analyst (RTA) - BPO

05/07/2025

Salary ₱32,000.00 Monthly

Pasay, National Capital Region

RSD Human Resources Management Consultancy

A Real-Time Analyst (RTA), like in many companies, focuses on monitoring and analyzing real-time data to optimize operational efficiency and service levels. They typically work in call centers, customer service, or other workforce management settings,...

Reporting Analyst - BPO

05/07/2025

Salary ₱36,000.00 Monthly

Pasay, National Capital Region

RSD Human Resources Management Consultancy

Report Analyst: Analyze data and generate reports to provide insights, monitor performance, manage data accuracy, and recommend process improvements while ensuring compliance. Essential Functions Report Analyst: • Gather, analyze, and interpret data to derive actionable...

Korean Bilingual Speaker

05/06/2025

Pasig, National Capital Region

ADDFORCE Human Resources Solutions

Qualifications: - With at least 6 months of fraud detection experience/ 1 year solid experience using any GDS tools - Fluent in Korean and English language - Amenable to work on-site in Pasig on a...

Mandarin Bilingual Speaker

05/06/2025

Pasig, National Capital Region

ADDFORCE Human Resources Solutions

Qualifications: - No educational attainment required - Native and non native speakers are welcome to apply - Fluent in Mandarin and can speak in English - With BPO experience - Amenable to work on-site in...