BPO Telesys Hub
Address customer questions, concerns, and complaints efficiently, escalating issues as needed for prompt resolution. Accurately record and update customer interactions, transactions, and order details in the system. Stay informed about company policies, procedures, and services...
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Quickly respond to customer inquiries through phone, chat, or email. Familiar with shopping platforms such as Amazon, eBay, Lazada, Rakuten, and others. Monitor shipments and provide customers with delivery status updates. Handle returns, exchanges, and...
Manage hotel bookings, customer inquiries, and cancellations for guests and partners. Offer precise details on room availability, pricing, amenities, and policies. Process reservations efficiently and without errors. Address customer concerns and escalate more complex issues...
Respond to customer questions about account balances, transactions, and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial...
Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling. Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints. Accurately record and update patient details in...
Deliver precise details regarding travel products, policies, and procedures. Handle and resolve customer concerns, travel interruptions, and any issues that may occur during booking or travel. Stay informed about booking systems, travel regulations, and industry...
Respond to customer calls, emails, and chats for technical support. Diagnose and resolve hardware, software, and network issues. Inform customers about product features and limitations. Share knowledge to enhance team performance and customer experience. Adhere...
Address customer complaints, offer solutions, and follow up. Manage account changes, upgrades, cancellations, and refunds. Stay updated on products and promotions to inform customers. Follow company policies on calls, privacy, and quality.
We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: Offer precise information and support...
We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: Handle incoming customer calls related...
