Demonstrate professionalism and patience when interacting with customers. Address customer inquiries, concerns, and issues by offering precise and helpful information. Keep thorough records of customer interactions, including call logs and any follow-up actions. Follow all...

Offer precise information and support on account management, game features, technical concerns, and billing inquiries. Guide customers through troubleshooting steps and deliver effective solutions for technical problems. Help customers with account-related matters such as password...

Address customer questions, concerns, and complaints efficiently, escalating issues as needed for prompt resolution. Accurately record and update customer interactions, transactions, and order details in the system. Stay informed about company policies, procedures, and services...

Key Responsibilities: Handle inbound and/or outbound customer calls, chats, or emails Assist customers with product/service information, billing concerns, and technical issues Resolve issues with empathy, professionalism, and efficiency Accurately document customer interactions and update records...

Key Responsibilities: Respond to customer inquiries via phone, chat, or email in a professional and timely manner Resolve customer complaints or concerns with accuracy and efficiency Provide product or service information clearly and concisely Maintain...

WE ARE HIRING IN CAGAYAN DE ORO! Customer Service Representative – TELCO ACCOUNT Work Onsite | Apply Now & Get Hired ASAP! Qualifications: At least HS Graduate (Old Curriculum) or SHS Graduate Above Average English...

JOB DESCRIPTION The Operations Supervisor is responsible in providing guidance and leadership to team leaders and members to achieve both customer and business outcomes through effective communication, problem solving, and efficient process execution. He/she will...

RESPONSIBILITIES: Call the maximum number of leads/prospects to schedule appointments with clients. Conduct lead follow-ups and nurtures until appointments are set. Respond to inbound calls, text messages, and emails from prospects. Follow scripts to deliver...

Respond to customer calls, emails, and chats for technical support. Diagnose and resolve hardware, software, and network issues. Inform customers about product features and limitations. Share knowledge to enhance team performance and customer experience. Adhere...

Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...

Respond to customer questions about account balances, transactions, and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial...

Create and execute social media strategies that align with company objectives. Proficient in platforms such as Facebook, TikTok, LinkedIn, Reddit, and Quora. Work closely with marketing and operations teams to develop promotional campaigns. Manage social...