Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...

Respond to customer questions and offer precise details about products, services, and promotions. Assess customer needs and suggest suitable products or services to fulfill them. Oversee and maintain customer accounts to uncover potential sales opportunities...

Respond to customer questions about account balances, transactions, and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial...

Respond to customer questions, concerns, and complaints promptly and professionally. Help customers with order placement, returns, and exchanges. Forward complex issues to the relevant departments when needed. Provide product recommendations tailored to customers' needs and...

WORK LOCATION: Sucat, Parañaque SALARY RANGE: ₱20,000 - 25,000 WORK SCHEDULE: 9:00 AM - 5:00 PM | Monday - Saturday - Contacting clients for scheduled PMS / Maintenance schedules - Assisting clients in service concerns...

We're looking for Customer Service Representatives to be part of our growing team! Whether you're a fresh grad or experienced in BPO, this is your chance to step up your career! Available Positions & Qualifications:...

Step into a rewarding BPO career where your hard work gets recognized! We’re HIRING in ALABANG, MUNTINLUPA for a Retail Chat Account – and this could be the opportunity you’ve been waiting for! Qualifications: HS/SHS...

WE ARE HIRING SALES DEVELOPMENT REPRESENTATIVE Position Summary: As the initial point of contact with potential customers, the ideal Sales Development Representative (SDR) should have a solid grasp of the sales process and excel in...

OVERVIEW The primary focus of this role is to oversee the entire Operations Team, including Customer Service and Warehouse, ensuring that team KPIs are consistently met. The role is responsible for managing day-to-day operations, ensuring...

Job Description: HR Director - BPO Company Position Overview: We are seeking a highly experienced and dynamic HR Director to join our client's BPO organization. The HR Director will play a key role in shaping...

Job description Join the Alorica Family – Exciting Career Opportunity Awaits! Ready to start your career at one of the top BPO companies in the Philippines? Alorica is excited to offer you the chance to...

Looking for a job near Pasig, Cainta, Eastwood, Mandaluyong, Rizal, Antipolo, Marikina, or Cubao? Start your BPO career with Concentrix — now hiring at our brand-new Bridgetown site in Pasig Boundary Quezon City! Job description...