Trending jobs in Call Center / Customer Service
Orbit Tele Hires PH
We are looking for experienced Online Assistants to join our Travel Account team. The role involves assisting customers with travel bookings, changes, and inquiries. Key Responsibilities: • Manage customer travel-related requests including bookings, cancellations, and...
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Lewis Glanz Consulting
The Collection QA monitors, evaluates, and helps improving the quality of collection calls and processes. This role helps collection team members to adhere to company policies, regulatory requirements, and customer service standards, while identifying areas...
GGAS Services
Senior Healthcare Operations Manager Location: Ortigas (Onsite) Work Schedule: 100% Onsite, Graveyard Shift, and Shifting Schedule Salary: 170,000 - 180,000php Key Responsibilities: Lead and manage healthcare operations teams to ensure service excellence and optimal operational...
OrBitline
BPO Telesys Hub
Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...
Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...
Oversee and track accounts to ensure logistics operations align with customer needs and expectations. Keep precise and comprehensive records of all shipping activities, including customs documentation, billing, and compliance. Address and resolve issues such as...