Location:
Ortigas, National Capital Region
Contract Type:
Full Time
Experience Required:
5 to 10 years
Education Level:
Bachelor’s Degree
Salary:
180.000,00 ₱ /
Monthly
Job Description
Senior Healthcare Operations Manager
Location: Ortigas (Onsite)
Work Schedule: 100% Onsite, Graveyard Shift, and Shifting Schedule
Salary: 170,000 - 180,000php
Key Responsibilities:
Lead and manage healthcare operations teams to ensure service excellence and optimal operational performance.
Oversee and mentor Operations Managers, providing guidance, support, and development opportunities to enhance team performance.
Develop and implement strategies to improve operational efficiency, streamline processes, and meet organizational goals.
Ensure compliance with healthcare regulations, policies, and procedures, maintaining a high standard of patient care and data security.
Collaborate with senior leadership to drive growth within the healthcare and clinical verticals, contributing to company expansion and sustainability.
Analyze operational data to identify trends, areas for improvement, and implement solutions to improve service delivery.
Act as a point of escalation for complex operational issues, working to resolve them promptly and efficiently.
Qualifications:
Minimum of 2 years of experience as a Senior Operations Manager in a healthcare setting, managing healthcare Operations Managers.
Strong healthcare background with hands-on experience in healthcare operations management, clinical, and healthcare verticals.
Proven track record in contributing to the growth of healthcare or clinical operations within previous roles.
Ability to work 100% onsite in Cebu, with flexibility for a graveyard shift and a shifting schedule.
Exceptional leadership, analytical, and problem-solving skills.
Strong communication and interpersonal skills, with the ability to collaborate across teams and with senior leadership.
Location: Ortigas (Onsite)
Work Schedule: 100% Onsite, Graveyard Shift, and Shifting Schedule
Salary: 170,000 - 180,000php
Key Responsibilities:
Lead and manage healthcare operations teams to ensure service excellence and optimal operational performance.
Oversee and mentor Operations Managers, providing guidance, support, and development opportunities to enhance team performance.
Develop and implement strategies to improve operational efficiency, streamline processes, and meet organizational goals.
Ensure compliance with healthcare regulations, policies, and procedures, maintaining a high standard of patient care and data security.
Collaborate with senior leadership to drive growth within the healthcare and clinical verticals, contributing to company expansion and sustainability.
Analyze operational data to identify trends, areas for improvement, and implement solutions to improve service delivery.
Act as a point of escalation for complex operational issues, working to resolve them promptly and efficiently.
Qualifications:
Minimum of 2 years of experience as a Senior Operations Manager in a healthcare setting, managing healthcare Operations Managers.
Strong healthcare background with hands-on experience in healthcare operations management, clinical, and healthcare verticals.
Proven track record in contributing to the growth of healthcare or clinical operations within previous roles.
Ability to work 100% onsite in Cebu, with flexibility for a graveyard shift and a shifting schedule.
Exceptional leadership, analytical, and problem-solving skills.
Strong communication and interpersonal skills, with the ability to collaborate across teams and with senior leadership.
Number of vacancies:
5
Company Description
GGAS – Global Gateway Administrative Solutions
Business Process Outsourcing (BPO) Company Profile
Company Overview
GGAS (Global Gateway Administrative Solutions) is a forward-thinking BPO company based in the Philippines, dedicated to delivering high-quality outsourcing services to global clients across diverse industries. We specialize in healthcare support, customer service, back-office solutions, and administrative operations—streamlining processes so our partners can focus on growth and core competencies.
Mission
To provide reliable, cost-effective, and scalable BPO services that empower businesses to operate more efficiently and serve their customers better.
Vision
To be a trusted global outsourcing partner known for innovation, quality, and operational excellence.
Core Services
Healthcare BPO (RCM, medical billing, prior authorization, patient support)
Customer Support (voice/non-voice, chat, email support)
Back-Office Processing (data entry, transcription, document processing)
Recruitment Process Outsourcing (RPO)
Technical Support and Helpdesk Services
View Company Profile
