Financial Account with salary package 20K up to 24K

• Provide top tier customer service to existing clients
• Resolves user issues, queries, concerns with effective, clear, and professional writing communication over email.
• Follow up on Unresolved/reopen cases, coordinate with the technical, product team and reply to the customers adhering to the timelines.

Job qualifications:
• with 1 year and up call center experience; Min 18 months or more in an BFSI (Banking, Financial Services, and Insurance)
International Voice Customer Service process
• High school diploma or equivalent; additional education or training in customer service is a plus.
• Excellent communication skills
• Proficiency in typing and multitasking to handle multiple chat conversations simultaneously.
• Willing to work on site
Perks and Benefits:
• Salary plus high Incentives
• Paid training
• HMO benefits
• Government mandated benefits
• Paid leaves and many more