Customer Service Representative (Health Care Account)
Taguig, National Capital Region
Posted today
- Company:
- RecruiterPH
- Company Description:
- Recruiter PH provides recruitment solutions for both contract and permanent positions across a wide range of business skill sets, from graduate entry-level to a professional level. The recruitment consulting service is backed by replacement guarantees if the candidate cannot pass prohibition or the hire is unsuccessful.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 10
Job Description
• Provide necessary information regarding the facility’s services.
• Process payments for services rendered and assist with the billing procedure
• Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs.
• Answering telephonic and e-mail inquiries in a timely manner.
• Advising members of outstanding co-payments.
Required Skills:
• College undergraduates must have at least 6 months of BPO experience. College graduates – no BPO experience required.
• Good communication and presentation skills.
• Computer literate.
• Available to work shifts, which may include work during evenings, weekends, and public holidays.
• Ability to calm irate, anxious, or grieving customers.