Customer Service Representative
Cebu City, Cebu
Posted 5 days ago
- Company:
- RecruiterPH
- Company Description:
- Recruiter PH provides recruitment solutions for both contract and permanent positions across a wide range of business skill sets, from graduate entry-level to a professional level. The recruitment consulting service is backed by replacement guarantees if the candidate cannot pass prohibition or the hire is unsuccessful.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 10
Job Description
Handle complaints, provide appropriate solutions, and alternatives within the time limits.
Manage large amounts of incoming calls.
Follow communication procedures, guidelines, and policies.
Resolve product or service problems by clarifying customers’ complaints.
Select and explain the best solution to solve the problem.
Required Skills:
Completed 2 years in college (no back subjects)
Must have 1 year BPO experience
Ability to convey information effectively with a neutral accent.
Knowledgeable of MS Office applications.
Willing to work night shift or shifting schedules
Good communication and presentation skills.