Customer Service Representative

Davao City, Davao Occidental

Posted 14 days ago

Company:: NeksJob Philippines
Company Description:: The client is a fast-growing Managed IT Service Provider. They serve a diverse client base across Australia, ranging from SMB to corporate businesses across a broad range of industries. We are seeking an enthusiastic Level 1-2 service desk engineer with a strong work ethic to join our team.
Contract Type:: Contract
Experience Required:: 1 year
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 1

Job Description

We are seeking a dedicated and friendly Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a passion for helping others, and the ability to thrive in a fast-paced environment. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service.
Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Resolve customer issues and complaints with empathy and patience
Accurately enter and maintain customer information in our database
Collaborate with other team members to ensure customer satisfaction
Stay up-to-date on product knowledge and company policies
Qualifications:
High school diploma or equivalent
Previous customer service experience preferred
Excellent communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Proficiency in basic computer applications
Strong problem-solving skills

HOW TO APPLY? Send your updated resume/CV to: [email protected]