Email Support - Work From Home (No Experience Required)

CYBERBACKER offers a variety of job opportunities in various fields and business departments that could be a perfect fit for your skills and qualifications. Cyberbacker allows you to work from home, free from traffic, and spend more time with your family. No dress code is required!

JOB TYPE:
Full time
Admin
Non-voice

RESPONSIBILITIES:
Determining the nature of incoming emails and prioritizing them according to their importance
Screening incoming emails to determine whether they should be forwarded to the appropriate person or division
Reviewing incoming emails for items that require follow-up and making sure that the person or division involved can respond to the email sent to them
Ensuring that the email received is answered immediately and no pending emails are left unattended.
Responding to client inquiries and concerns sent through email
Creating and sending emails to have a centralized communication with the clients

REQUIREMENTS:
Experience in handling sensitive or confidential information
Strong organizational skills and keen attention to detail
Excellent written and verbal English communication skills
Knowledgeable in using Google Suite and/or a similar email platform

General Requirements:
Good command of the English language
A headset with a noise-canceling feature and a high-definition webcam

Device Specification:
Intel core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required.
Windows or Mac is acceptable.
At least 8GB of RAM with 60 GB of free hard disk space available

Network Requirements:
10 Mbps DSL/Fiber Internet connection (USB sticks, signal-based & wireless connections are not allowed)

Benefits:
No Work Experience Required
Training Provided
Work From Home
Growth
Job Security & Stability
Obtainable Promotion
Profit Share
Opportunity to an all-expense-paid trip to the USA
In-House Assistance (Healthcare Benefit)
and more...

Please note that shortlisted candidates will receive an application invite from our team through your email address so please always check your spam folder when you apply. Thank you.