Call Center Trainer
DAVAO CITY, Davao del Sur
Posted 10 days ago
- Company:
- TALENT OUTSOUCING CHANNEL SOLUTIONS
- Company Description:
- Talent Outsourcing Channel Solutions has been dedicated to delivering high-quality and efficient workforce solutions to employers across the nation through our comprehensive HR approach.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 50
Job Description
SCHEDULING AND CONDUCTING TRAINING SESSIONS ON VARIOUS CALL CENTER TOPICS TO PREPARE AND SUPPORT NEW EMPLOYEES.
TRAINING EXPERIENCED EMPLOYEES ON NEW OR UPDATED CALL CENTER PROCEDURES TO IMPROVE THEIR PERFORMANCE.
LIAISING WITH TEAM LEADERS AND MANAGERS TO CONDUCT ON-THE-JOB COACHING.
DEVELOPING CALL CENTERS' EDUCATION MATERIALS, SUCH AS DIGITAL PRESENTATIONS, HOW-TO MANUALS, AND INSTRUCTIONAL VIDEOS.
JOB QUALIFICATIONS:
AT LEAST 1 YEAR TEACHING EXPERIENCE (NOT LIMITED TO BPO SET UP)
PREFERRABLY WITH CALL CENTER EXPERIENCE"
- Salary:
- 25.000,00 ₱ Monthly