Customer Service Representative / Assistance Coordinator

Makati city, National Capital Region

Posted 23 days ago


Company:: HR Network Inc
Company Description:: HR NETWORK was borne out of a need by business and industry for highly focused and strictly confidential search. This results in the hiring of effective, successful, and top-notch professionals. The company is a brain child of a group of highly competent young professionals with proven track record in the field of Human Resources Management practice. They share a common vision of becoming the “new breed” in human resources management and development consulting. Established in August 1999, HR Network’s executive search services of exacting standards are availed of by a wide range of local and multinational companies specifically in the IT industry. HR Network’s consultants come from a solid foundation in the HR practice with extensive exposure in sourcing and screening of high caliber people. They enable the firm to provide timely and quality service for every executive search assignment. Product & Services With the group’s expertise in Human Resources Management and Development, full blown consulting services are also provided. Depending on your needs, HR Network has the capabilities of customizing tailor fit programs aimed towards enhancing your practices in Human Resources management. Here are other services that the team can offer: -Performance Management Systems -Competence Profiling -Job Evaluations -Salary Structuring -Teambuilding programs -Employee Development Training Programs -Organizational Climate Survey -Benefits Systems
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

Job Requirements:

Graduate of any 4 year course
Proficient in oral and written communication (very good command of the English language)
Fresh Graduate are welcome to apply
Previous experience in a call center is an advantage but not necessary
Knowledgeable in travel, medical case handling, experience in handling calls is also an advantage
Computer literate
Hardworking, mature and reliable
Can work under pressure
Willing to work on a shifting schedule

Job Description:

Provides assistance to clients regarding technical, emergency medical matters, other services and coordinates with various network of providers and client companies

Reporting to Senior Assistance Coordinator
Working Hours: Shifting schedule
Work Schedule: Report to office onsite in Makati