Operations Executive

Duties & Responsibilities:
• Enter and record the cargos or shipments to the logistics system to ensure existing information for further processing.
•Calculate, account and provide information about the shipment statistics; weight, destination, quantity, type, charge
•Communicate, coordinate, follow up and report about on processing or hold items to be manipulated, delivered to other parties, or provide feedback about status.
•Provide presentable communications with clients and customer and provide them the desired level of service in answering their queries.
•Perform filing and documentation issues as prescribed for them, and provide with vital assistance in keep records and following up status for under-processing shipments.
•Carry out reception activities and consult customers about any queries, answer phones and emails regarding any issue.
•Coordinates with clients to arrange for the provision of logistics services at the client’s site.
•Collaborate and assess in serving other logistics operations as desired and requested by higher-level management.
•Organize and coordinate the formalities regarding the clearing of cargo or shipments at the ports.
Qualifications & Educational Requirements:
• Degree in Business Management or equivalent
• Experience in customer relations, shipping, transport and logistics or any similar field.
• Familiarity to work with computer; Microsoft Office and Windows.
• Ability to communicate in English language.