Reservation Agent

Manila, National Capital Region

Posted 25 days ago

Company:: Hotel Okura Manila
Company Description:: Set within the Resorts World Manila shopping and entertainment complex, this chic, high-end hotel is 1 km from Ninoy Aquino International Airport and 10 km from Manila Baywalk Dolomite Beach. Stylish, minimalist rooms have Wi-Fi, TVs, tea and coffeemakers, and minibars, plus sofas and Japanese-style loungewear. Upgraded rooms add cypress soaking tubs and Nespresso machines. Room service is available 24/7. A rooftop terrace features a pool and a bar/restaurant. There's also a Japanese fine-dining restaurant. Breakfast and parking are available.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Primary School
Gender:: Any
Number of vacancies:: 9

Job Description

We are looking for a reservation agent to perform a variety of administrative and clerical tasks.

Responsibilities

Serve visitors by greeting, welcoming, directing and announcing them appropriately
Answer, screen and forward any incoming phone calls while providing basic information when needed
Receive and sort daily mail/deliveries/couriers
Maintain security by following procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Update appointment calendars and schedule meetings/appointments
Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.

Requirements

Proven working experience in a front office handling receptionist responsibilities
Proficient with Microsoft Office Suite
Professional appearance
Solid communication skills both written and verbal
Ability to be resourceful and proactive in dealing with issues that may arise
Ability to organise, multitask, prioritise and work under pressure
High school degree

Qualified applicants are required to forward their CV/Resume for immediate application.