Top BPO in the Philippines Customer Service Rep - Cebu and Davao
Cebu & Davao, Cebu
Posted 10 days ago
- Company:
- RecruiterPH
- Company Description:
- Recruiter PH provides recruitment solutions for both contract and permanent positions across a wide range of business skill sets, from graduate entry-level to a professional level. The recruitment consulting service is backed by replacement guarantees if the candidate cannot pass prohibition or the hire is unsuccessful.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 100
Job Description
RESPONSIBILITIES:
Provide exceptional customer support experience through multiple communication channels (email, phone, chat)
Develop an expert understanding of our platform and how each customer is unique and learn how to efficiently apply that knowledge to provide them the support they need and anticipate future questions
Provide cutting-edge service in a friendly, confident, and knowledgeable manner
Ensuring customer requests are handled in an appropriate and timely manner
QUALIFICATIONS:
At least second-year college level, with 1-year BPO experience is preferable.
Excellent English communication skills
Good customer service, multi-tasking, and problem-solving skills
Experience in receiving Inbound calls and performing Outbound Calls
ABLE TO START ASAP
Able to WORK ON SITE
DAVAO
RESPONSIBILITIES:
Provide Exceptional Customer Support Experience Through Multiple Communication Channels (Email, Phone, Chat)
Develop An Expert Understanding Of Our Platform And How Each Customer Is Unique And Learn How To Efficiently Apply That Knowledge To Provide Them The Support They Need And Anticipate Future Questions
Provide Cutting-Edge Service In A Friendly, Confident, And Knowledgeable Manner
Ensuring Customer Requests Are Handled In An Appropriate And Timely Manner
QUALIFICATIONS:
At Least Second-Year College Level, With 1-Year BPO Experience Is Preferable.
Excellent English Communication Skills
Good Customer Service, Multi-Tasking, And Problem-Solving Skills
Experience In Receiving Inbound Calls And Performing Outbound Calls
ABLE TO START ASAP
Able To WORK ON SITE