Location:
IT Park, Cebu
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Salary:
25.000,00 ₱ /
Monthly
Job Description
COMPANY PROFILE: A global company leading in providing integrated platforms and smart technology. The company offers instant access to accurate digital tools and product support. They are known for providing AI products for pioneer and thriving businesses.
Position: Customer Service Assistant (Open for High School Graduate)
Company Industry: IT Company
Work Location: Cebu City
Postal Code: 6000
Salary: Php20,000-Php25,000
Work Schedule: Flexible Working Schedule
Work Set Up: Work Onsite
BENEFITS:
✨Government Mandated Benefits
✨HMO
✨Vacation Leave
✨Sick Leave
✨13th Month Pay
JOB REQUIREMENTS:
✨ Open for High school diploma or equivalent education
✨ With at least 6 months – 2 years’ experience in customer service in a BPO set up is an advantage
✨ Willing to work fully onsite in IT Park Cebu
✨ Amenable to attend interviews
✨ Can start as soon as possible
JOB RESPONSIBILITIES:
✨ Manage all incoming and outgoing phone calls, emails, and chats with customers.
✨Professionally respond to inquiries from customers
✨Assess the demands of the client and provide prompt, efficient solutions.
✨Work along with internal teams and raise concerns when necessary.
✨Help with mentoring and onboarding new team members
✨Keep up with the policies, goods, and services of our organization.
✨Recommend and upsell pertinent goods and services when it is suitable.
✨Other tasks may be assigned by immediate superior
RECRUITMENT PROCESS: (ONLINE/FACE TO FACE)
✨Initial Interview (Online)
✨Assessment (Face to Face)
✨Final Interview (Face to Face)
✨Job Offer
Position: Customer Service Assistant (Open for High School Graduate)
Company Industry: IT Company
Work Location: Cebu City
Postal Code: 6000
Salary: Php20,000-Php25,000
Work Schedule: Flexible Working Schedule
Work Set Up: Work Onsite
BENEFITS:
✨Government Mandated Benefits
✨HMO
✨Vacation Leave
✨Sick Leave
✨13th Month Pay
JOB REQUIREMENTS:
✨ Open for High school diploma or equivalent education
✨ With at least 6 months – 2 years’ experience in customer service in a BPO set up is an advantage
✨ Willing to work fully onsite in IT Park Cebu
✨ Amenable to attend interviews
✨ Can start as soon as possible
JOB RESPONSIBILITIES:
✨ Manage all incoming and outgoing phone calls, emails, and chats with customers.
✨Professionally respond to inquiries from customers
✨Assess the demands of the client and provide prompt, efficient solutions.
✨Work along with internal teams and raise concerns when necessary.
✨Help with mentoring and onboarding new team members
✨Keep up with the policies, goods, and services of our organization.
✨Recommend and upsell pertinent goods and services when it is suitable.
✨Other tasks may be assigned by immediate superior
RECRUITMENT PROCESS: (ONLINE/FACE TO FACE)
✨Initial Interview (Online)
✨Assessment (Face to Face)
✨Final Interview (Face to Face)
✨Job Offer
Number of vacancies:
7
Company Description
J-K Network was founded in 2013--- a time when careers for language speakers in the Philippines are just beginning to flourish. Less than a year later, we were awarded by the biggest BPO in the world as their most valued partner for being able to provide a huge number of Bilingual Talents to complete the latter’s Philippine team. In the same year, J-K Network was also able to assist one of the world’s biggest BPO company in putting up their pioneer account of 40 Korean speakers. J-K’s wide network of over 70,000 Bilinguals give companies a lot of chances to arrive to the best profiles under any language, background and expertise.
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