Location:
Lapu Lapu, Cebu
Contract Type:
Full Time
Experience Required:
3 to 4 years
Education Level:
Senior High School
Salary:
50.000,00 ₱ /
Monthly
Job Description
COMPANY PROFILE: This company helps customers and business to discover practical solutions to challenging supply chain and operational issues. They are operating in the industry for almost a decade now.
Position: Customer Service Assistant (Online Interviews Only)
Company Industry: Consultancy Firm
Work Location: Lapu Lapu, Cebu
Postal Code: 6015
Salary: Php30,000-Php50,000
Work Schedule: Nightshift Schedule
Work Set Up: Work Onsite
BENEFITS:
✨Government Mandated Benefits
✨HMO
✨Vacation Leave
✨Sick Leave
✨13th Month Pay
✨With Free Accommodation
JOB REQUIREMENTS:
✨ Open for Undergraduate candidate
✨ With at least 3 years’ experience in customer service in a BPO set up
✨ Willing to work fully onsite in Lapu Lapu Cebu
✨ Amenable to attend interviews
✨ Can start as soon as possible
JOB RESPONSIBILITIES:
✨ Utilize chat, email, and phone calls to handle incoming and outgoing customer communications.
✨ Professionally address consumer questions
✨ Determine the client's needs and offer timely, effective solutions.
Collaborate with internal teams and voice issues when needed.
✨ Assist in new team member onboarding and mentorship
✨ Stay informed about our company's policies, products, and services.
✨ When appropriate, recommend and upsell relevant products and services.
✨Other tasks may be assigned by immediate superior
RECRUITMENT PROCESS: (ONLINE)
✨Initial Interview
✨Assessment
✨Final Interview
✨Job Offer
Position: Customer Service Assistant (Online Interviews Only)
Company Industry: Consultancy Firm
Work Location: Lapu Lapu, Cebu
Postal Code: 6015
Salary: Php30,000-Php50,000
Work Schedule: Nightshift Schedule
Work Set Up: Work Onsite
BENEFITS:
✨Government Mandated Benefits
✨HMO
✨Vacation Leave
✨Sick Leave
✨13th Month Pay
✨With Free Accommodation
JOB REQUIREMENTS:
✨ Open for Undergraduate candidate
✨ With at least 3 years’ experience in customer service in a BPO set up
✨ Willing to work fully onsite in Lapu Lapu Cebu
✨ Amenable to attend interviews
✨ Can start as soon as possible
JOB RESPONSIBILITIES:
✨ Utilize chat, email, and phone calls to handle incoming and outgoing customer communications.
✨ Professionally address consumer questions
✨ Determine the client's needs and offer timely, effective solutions.
Collaborate with internal teams and voice issues when needed.
✨ Assist in new team member onboarding and mentorship
✨ Stay informed about our company's policies, products, and services.
✨ When appropriate, recommend and upsell relevant products and services.
✨Other tasks may be assigned by immediate superior
RECRUITMENT PROCESS: (ONLINE)
✨Initial Interview
✨Assessment
✨Final Interview
✨Job Offer
Number of vacancies:
2
Company Description
J-K Network was founded in 2013--- a time when careers for language speakers in the Philippines are just beginning to flourish. Less than a year later, we were awarded by the biggest BPO in the world as their most valued partner for being able to provide a huge number of Bilingual Talents to complete the latter’s Philippine team. In the same year, J-K Network was also able to assist one of the world’s biggest BPO company in putting up their pioneer account of 40 Korean speakers. J-K’s wide network of over 70,000 Bilinguals give companies a lot of chances to arrive to the best profiles under any language, background and expertise.
View Company Profile
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