Location:
Cebu, Cebu
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Bachelor’s Degree
Job Description
About the Position: Travel Consultant (Cebu) | Onsite
Work Arrangement: Onsite (Cebu City)
Shift: Flexible, no fixed schedule
Benefits:
- Upon regularization:
- 10 Vacation Leaves, 10 Sick Leaves, 5 Emergency Leaves
- HMO health insurance starting from the 4th month (coverage for the employee plus one free dependent)
Responsibilities:
- Offer Expert Travel Advice: Guide clients on destinations, transportation options, accommodations, travel requirements, and insurance choices
- Handle Travel Bookings: Reserve flights, hotels, transfers, cruises, and tour packages according to client preferences, schedules, and budgets
- Manage Customer Service & Escalations: Communicate directly with travelers to address concerns, resolve issues, and provide practical travel solutions
- Ensure Compliance with Regulations: Provide accurate, current information on travel regulations, visas, and entry policies
- Coordinate with Suppliers: Liaise with airlines, hotels, tour operators, and transport providers to confirm bookings and ensure smooth logistics
- Perform Administrative Tasks: Prepare detailed travel documents, reports, and maintain precise and confidential client records
Qualifications & Requirements:
- Experience: 2 to 4 years in a similar role as a Travel Consultant or within the travel industry; experience handling escalations and direct customer communication is an advantage
- Education: Bachelors degree in Tourism, Hospitality Management, or a related field (preferred)
- Technical Skills: Familiarity with GDS platforms such as Amadeus, Sabre, or Galileo is highly desirable; proficient in Microsoft Office and online booking tools
- Core Competencies: Excellent communication, negotiation, and problem-solving abilities; high attention to detail; capable of multitasking and managing multiple client inquiries efficiently
Work Arrangement: Onsite (Cebu City)
Shift: Flexible, no fixed schedule
Benefits:
- Upon regularization:
- 10 Vacation Leaves, 10 Sick Leaves, 5 Emergency Leaves
- HMO health insurance starting from the 4th month (coverage for the employee plus one free dependent)
Responsibilities:
- Offer Expert Travel Advice: Guide clients on destinations, transportation options, accommodations, travel requirements, and insurance choices
- Handle Travel Bookings: Reserve flights, hotels, transfers, cruises, and tour packages according to client preferences, schedules, and budgets
- Manage Customer Service & Escalations: Communicate directly with travelers to address concerns, resolve issues, and provide practical travel solutions
- Ensure Compliance with Regulations: Provide accurate, current information on travel regulations, visas, and entry policies
- Coordinate with Suppliers: Liaise with airlines, hotels, tour operators, and transport providers to confirm bookings and ensure smooth logistics
- Perform Administrative Tasks: Prepare detailed travel documents, reports, and maintain precise and confidential client records
Qualifications & Requirements:
- Experience: 2 to 4 years in a similar role as a Travel Consultant or within the travel industry; experience handling escalations and direct customer communication is an advantage
- Education: Bachelors degree in Tourism, Hospitality Management, or a related field (preferred)
- Technical Skills: Familiarity with GDS platforms such as Amadeus, Sabre, or Galileo is highly desirable; proficient in Microsoft Office and online booking tools
- Core Competencies: Excellent communication, negotiation, and problem-solving abilities; high attention to detail; capable of multitasking and managing multiple client inquiries efficiently
Number of vacancies:
2
Company Description
We DO NOT charge an applicant.
Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs.
Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries.
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