Location:
Baguio, Ifugao
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Junior High School
Salary:
22.000,00 ₱ /
Monthly
Job Description
About the Role
We are looking for a detail-oriented and results-driven CSR to join our Screening team. In this role, you will perform background verification reference calls and conduct research in a fast-paced environment while maintaining high levels of accuracy, confidentiality, and productivity.
Note: This role does not involve sales calls, collection calls, or appointment setting.
Key Responsibilities
Conduct reference calls for background verification and other screening processes.
Ensure accuracy and compliance in all data entry and verification tasks.
Consistently meet daily operational metrics and performance standards.
Participate in ongoing training sessions for process updates and regulatory compliance.
Perform additional tasks as needed to support team and business goals.
Qualifications
- High school diploma or equivalent (college background a plus).
- Typing speed of 40+ words per minute.
- Strong attention to detail and ability to multitask between processes.
- Ability to work independently with minimal supervision.
- Proven ability to handle confidential information with discretion.
Preferred Skills
Customer-focused mindset with a dedication to service excellence.
Curious and resourceful in problem-solving and research.
Acts with integrity, honesty, and inclusion.
Proactive, action-oriented, and efficient in delivering results.
Committed to quality outcomes and continuous improvement.
Flexible and adaptable to change, with a positive attitude toward success.
We are looking for a detail-oriented and results-driven CSR to join our Screening team. In this role, you will perform background verification reference calls and conduct research in a fast-paced environment while maintaining high levels of accuracy, confidentiality, and productivity.
Note: This role does not involve sales calls, collection calls, or appointment setting.
Key Responsibilities
Conduct reference calls for background verification and other screening processes.
Ensure accuracy and compliance in all data entry and verification tasks.
Consistently meet daily operational metrics and performance standards.
Participate in ongoing training sessions for process updates and regulatory compliance.
Perform additional tasks as needed to support team and business goals.
Qualifications
- High school diploma or equivalent (college background a plus).
- Typing speed of 40+ words per minute.
- Strong attention to detail and ability to multitask between processes.
- Ability to work independently with minimal supervision.
- Proven ability to handle confidential information with discretion.
Preferred Skills
Customer-focused mindset with a dedication to service excellence.
Curious and resourceful in problem-solving and research.
Acts with integrity, honesty, and inclusion.
Proactive, action-oriented, and efficient in delivering results.
Committed to quality outcomes and continuous improvement.
Flexible and adaptable to change, with a positive attitude toward success.
Number of vacancies:
10
Company Description
Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
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