Client Service Representative
Valenzuela, National Capital Region
Posted 6 days ago
- Company:
- BPO Sapient NCR
- Company Description:
- Sapient provides flexible staffing solutions and workforce management expertise to our organizations for every size, and we are seeking talented specialists to join our internal team.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 100
Job Description
Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels.
• Offer accurate information about products, services, and company policies.
• Process orders, returns, and account updates efficiently.
• Maintain high standards of customer service and satisfaction.
• Meet performance targets for productivity, quality, and customer satisfaction.
• Document interactions and transactions accurately.
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus.
• No prior customer service experience necessary—we provide comprehensive training!
• Strong communication and interpersonal skills.
• Attention to detail and effective problem-solving abilities.
• Ability to work in a fast-paced environment and adapt to changing customer needs.
• Proficiency with customer service tools and systems is a plus but not required.
Our Awesome Benefits:
• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office
• Paid leaves, OT & holiday pay
• Government-mandated benefits & 13th-month pay
• Fast-Track Career Growth for top performers
• Life Insurance & Retirement Plan for qualified team members
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
- Salary:
- ₱28,000.00 Monthly